Hi all,
Bear with me here...I'm a computer repair tech and I had a woman give me her laptop with a non-functioning Windows 8 install. The repair on that install failed, so I backed up her hard drive by cloning it and installed Windows 10.
She has given me almost NO details on what and how she wants anything set up like on this laptop, so I am getting quite frustrated. Amidst this, she asked me to set Pegasus Mail back up...which was installed before the wipe of Windows. However, she told me it didn't WORK before the wipe of Windows as she couldn't access 'all her old emails' (presumably from the last 10 years or somewhere inbetween) on Pegasus. I know nothing about Pegasus and have never heard of it before, but am trying to figure out to access what I assume were old POP email files.
I installed the same version of Pmail she used to have before the wipe and then had read somewhere I could copy settings / email files from one machine to another by simply copying the PMAIL folder in C:/
I have done that and have her IMAP access set up, but am seeing empty folders in the top area of the mailbox list (the IMAP folders are listed at the bottom of the list) where I presume I SHOULD be seeing her emails? The C:/PMAIL/MAIL/ADMIN folder has like...24,000 files in it totalling like...5GB, if that helps, so SOMETHING is in there...? How do I get these to successfully be visible in PMail again...?
Thanks for any help!
- Signed, a very frustrated tech.
Bear with me here...I'm a computer repair tech and I had a woman give me her laptop with a non-functioning Windows 8 install. The repair on that install failed, so I backed up her hard drive by cloning it and installed Windows 10.
She has given me almost NO details on what and how she wants anything set up like on this laptop, so I am getting quite frustrated. Amidst this, she asked me to set Pegasus Mail back up...which was installed before the wipe of Windows. However, she told me it didn't WORK before the wipe of Windows as she couldn't access 'all her old emails' (presumably from the last 10 years or somewhere inbetween) on Pegasus. I know nothing about Pegasus and have never heard of it before, but am trying to figure out to access what I assume were old POP email files.
I installed the same version of Pmail she used to have before the wipe and then had read somewhere I could copy settings / email files from one machine to another by simply copying the PMAIL folder in C:/
I have done that and have her IMAP access set up, but am seeing empty folders in the top area of the mailbox list (the IMAP folders are listed at the bottom of the list) where I presume I SHOULD be seeing her emails? The C:/PMAIL/MAIL/ADMIN folder has like...24,000 files in it totalling like...5GB, if that helps, so SOMETHING is in there...? How do I get these to successfully be visible in PMail again...?
Thanks for any help!
- Signed, a very frustrated tech.