Quantcast
Channel: Pegasus Mail Community Support
Viewing all articles
Browse latest Browse all 1735

Very slow opening of mail

$
0
0

Hi!

I am using Pegasus for a couple of years. With no or small problems. Now I have a bigger problem and I need some help.

Today in the morning I noticed that mail opening is very, very slow. From double click on mail to the time I can read it takes about 1 minute. New mail downloads to local SSD.

During these 60 seconds, PMail window goes gray and Task manager reports "Not responding". After 60 secs everything works.

I tried a lot of stuff:
- update to the latest version
- brand new installation
- restore from backup from yesterday
- deleting of older mail
- changed browser settings
- installed HTML renderer
- uninstalled HTML renderer
- tested HTML and TXT mail - both are slow to open

What is slow?
- mail open (HTML, TXT, with or without attachments)
- reply to mail
- start new mail
- send all queued mail

What is fast as before?
- retrieve mail from server
- delete mail
- move mail to another folder
- send mail to the queue manager
 
I used stopwatch - every time 60seconds.

Windows 8,1, no updates lately (as far as I know). My wife has the same configuration, no problems.

Any idea what to check?


BR,
Vito


Viewing all articles
Browse latest Browse all 1735

Trending Articles