Last month, while working on my taxes, I wanted to print out a confirmation message, but for the first time ever, IERenderer just printed garbage, mostly blank white squares.
I've been printing less and less, so don't know offhand what system change may be causing the problem. I did go from IE8 to IE11, and install Microsoft update OK'd by Windows Secrets Patch Watch. The printer and driver have remained unchanged for years. Firefox and IE11 web pages print OK.
My system is a Window 7 Home Premium 64-bit machine, with:
WinPMail version: Version 4.63 (Win32), Dec 22 2011, build ID 325
IERenderer.dll: File version: 2.4.9.2
LibTidy.dll: File version: 1.0.6.0 Created: 01/31/2013
Some on the Pegasus for Windows mailing list suggested that I post the problem here, as the developers are more likely to see it, but many attempts with my Mediacom e-mail address didn't get me validated, so I tried again today with my apparently more highly regarded Netzero e-mail address.
How do I troubleshoot this? I've never had an IERenderer problem before, so don't know where to begin?
I've been printing less and less, so don't know offhand what system change may be causing the problem. I did go from IE8 to IE11, and install Microsoft update OK'd by Windows Secrets Patch Watch. The printer and driver have remained unchanged for years. Firefox and IE11 web pages print OK.
My system is a Window 7 Home Premium 64-bit machine, with:
WinPMail version: Version 4.63 (Win32), Dec 22 2011, build ID 325
IERenderer.dll: File version: 2.4.9.2
LibTidy.dll: File version: 1.0.6.0 Created: 01/31/2013
Some on the Pegasus for Windows mailing list suggested that I post the problem here, as the developers are more likely to see it, but many attempts with my Mediacom e-mail address didn't get me validated, so I tried again today with my apparently more highly regarded Netzero e-mail address.
How do I troubleshoot this? I've never had an IERenderer problem before, so don't know where to begin?