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Automatic Address Completion Woes- Setting which of several similar aliases appears first

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(Using Version 4.72.572, Feb 19 2016, build ID 572)

For years, address completion has made me tear my hair.

Let's say I write 3 people at IBM... Adam Bob Claire.

"Name" entries in my address book: IBM-Adam, IBM-Bob, IBM-Claire.

And suppose, when I start a new email, I USUALLY want to write Bob.

SOMETIMES if I put a space between the hypen and "Bob", that "promotes" Bob up the list, and I get "IBM- Bob" suggested by auto-complete as soon as I type just IBM. This is what I want. But it doesn't work consistently. (It "does what it does" consistently, between changes to entries in addressbook... I just can find no way to always get "IBM-Bob" first, auto-suggested, when I type "IBM".)

Yes, I re-index the address book after making changes to what's in it.
Yes I re-sort the addressbook. (What I see then seems particularly un-related to what auto-suggest presents. The order just after "re-index" seems closer.)
Yes, in Tools/Options/Outgoing/Messages&Replies I have ONLY "Addressbook" ticked in "Address completion: Complete Addresses from..."
Yes, "Address Book Properties" I have no boxes ticked except the "Double-click" starts new message.
Yes, I always make a change to the e-mail address if I change anything in an address book record (other changes often don't "take" unless you do this. Then you have to change it back again to the right email address, of course... tedious!!.. and "shouldn't"(?) be necessary?)

Sigh.

PLEASE help me with this? I've wasted hours struggling without result over the years.

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